Before using our page we kindly ask you to read our Terms & Conditions.
When registering an account on the Website of MagicUnbox.com, you (the
"User") accept and agree to abide by these terms and conditions so for the
the documents referred to therein. If you do not accept these terms and
conditions, you should not use the Website or the Services.
Use of Service conditions
If you want to use the website MagicUnbox.com, you should be over eighteen
years of age (18). In order to access the website, you need a desktop or
mobile browser. If you have any troubles while opening webpage or using our
services, please download a supported Web browser or update it to latest
version. You agree and accept the fact that the performance of the Service
is dependent on the performance of device you are using and quality of your
Internet connection. You agree to sign up and register at MagicUnbox.com
Services through your Facebook, Twitter, Instagram or Google+ accounts. It
is you own responsiblity to manage your account and password so is for
keeping your password confidential. You also agree to be solely responsible
for restricting access to your account. You agree that you are responsible
for all activities that occur on your account or through the use of your
password by yourself or by other persons using your account. If you believe
that a third person has access your password, You can use the password
regeneration feature of the Service as soon as possible to obtain and
generate a new password. You agree not to permit any third party to use or
access the website in any circumstances. You also agree that actual product
you may receive can be slightly different from shown image as a result of
the availability on the market.
To use our services, you agree with the following statements:
· You may not impersonate or misrepresent any person or entity you are
associated with. ;
· You are not to access the page in order interfere or to cause damage and
neither to make unauthorized alterations. You agree not to use any
non-public areas of the Service or MagicUnbox.com computer systems;
· In any circumstances,You may not attempt to probe, scan, or test the
vulnerability of the page’s Service or any related systems or networks
related to MagicUnbox.com. You may not attempt to breach any security or
authentication measures used in connection with the Service and such
systems and networks;
· You agree not to attempt to decipher, decompile, disassemble, reverse
engineer or otherwise investigate any of the software or components used to
provide the Service for magicunbox.com ;
other users on the page or staff of the MagicUnbox.com. You agree not to
interfere with, or attempt to interfere with, the access of any user, host
or network, including without limitation, by sending a virus, overloading,
flooding, spamming, or mail-bombing the Service;
· You are not allowed to provide payment information belonging to a third
· You can not use the Service in an abusive way contrary to its intended
use, to MagicUnbox’s policies and instructions or to any applicable law;
· You are not allowed to systematically retrieve data or other content from
the page to create or compile, directly or indirectly, in single or
multiple downloads, a collection, compilation, database, directory or the
like, whether by manual methods, through the use of bots, crawlers, or
spiders, or otherwise;
· You are not to infringe third party intellectual property rights when
using or accessing the Service, including but not limited to in making
available virtual items by using the Service;
· You can not make use of, promote, link to or provide access to materials
deemed by MagicUnboxl at its sole discretion to be offensive or cause harm
to MagicUnbox's reputation, including, but not limited to, illegal content
and pornographic content and content deemed offensive or injurious to
MagicUnbox.com and/or the Service (such as Warez sites, IRC bots and
The following Terms & Conditions shall apply to the relationship
between ASTRA SOLUTIONS N.V., all subsidiaries of ASTRA SOLUTIONS ., and
www.MagicUnbox.com ("MagicUnbox"), and the end user ("You" or "Your",
“Customer”, “User”). By using MagicUnbox services, You accept these Terms
& Conditions, as well as the manner in which MagicUnbox operates. These
Terms & Conditions constitute the entire agreement between MagicUnbox
and You and supersede and replace all prior commitments, undertakings or
representations, whether written or oral, between You and MagicUnbox with
respect of Your use of MagicUnbox.
Information on MagicUnbox, such as the "F.A.Q", "Support", "Tutorial"
sections, are only recommendations and are not intended as rules or
guidelines. MagicUnbox is not liable or responsible for the actions of
users or other individuals who have read or been informed of such
information or other written material.
As is typical with casing, MagicUnbox cannot guarantee that You will be the
winner of any individual item by purchasing discount cases.
But, MagicUnbox can guarantee you will receive any item you received by
“Open case” - casing button via our third party partners and prior to rules
of delivery (see Delivery).
Please check exactly what is content of every case before purchase.
If you have any questions, concerns, or comments about our Terms &
Conditions, please email us at [email protected]
We keep the right to terminate or suspend access to our Service and/or your
account immediately, without prior notice or liability, for any reason
whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive
termination, which are including, without limitation, ownership provisions,
warranty disclaimers , indemnity and limitations of liability. Upon the
termination, your right to use the Service will be immediately brought to
an end. If you wish to terminate your account, you may simply discontinue
using the Service.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are
not owned or controlled by MagicUnbox.com. MagicUnbox has no control over,
and assumes no responsibility for, the content, privacy policies, or
practices of any third-party websites or services. You further acknowledge
and agree that MagicUnbox shall not be responsible or liable, directly or
indirectly, for any damage or loss caused or alleged to be caused by or in
connection with use of or reliance on any such content, goods or services
available on or through any such web sites or services. We strongly advise
you to read the terms and conditions and privacy policies of any
third-party websites or services that you visit.
Disclaimer of warranties
This website is provided “as is” without any representations or warranties,
express or implied. www.MagicUnbox.com makes no representations or
warranties in relation to this website or the information and materials
provided on this website. Without prejudice to the generality of the
foregoing paragraph, www.MagicUnbox.com does not warrant that: this
website will be constantly available, or available at all; or the
information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes, or is meant to constitute, advice of
any kind. If you require advice in relation to any legal, financial or
medical matter you should consult an appropriate professional.
By topping up an amount to your MagicUnbox wallet, you accept that the
credits received (labeled by the $-sign) are not worth real money and not
subject to any refunds.
Changes to Terms & Conditions
MagicUnbox may change (add to, delete, or amend) the Terms & Conditions
from time to time, with or without cause. Should this occur, You agree that
MagicUnbox may provide You notice of such changes in any of the following
ways: via an email from MagicUnbox, via a social media announcement,
MagicUnbox’s blog, and/or by posting a change notice on the website for a
reasonably limited time. It is Your responsibility to review any revised
Terms & Conditions. Should You find any subsequent revisions to the
Terms & Conditions unacceptable, You must cease using MagicUnbox
services. By continuing to access, use, or download in any way any service
from MagicUnbox following notice of a revision to the Terms &
Conditions, You agree to and are bound by the Terms & Conditions as
Case Purchases / Casing / Case-O-Matic
By open case (casing), you agree to receive one of random items inside.
MagicUnbox using provably fair algorithms. Previous experience doesn’t
affect chance in any next case to receive special individual item.
MagicUnbox reserves the right to, from time to time, in its sole
discretion, change the price of cases.
MagicUnbox Product/Store Rules
MagicUnbox distributor of the coupons (to acquire third party items) with
the value to open the case User purchasing case coupons to open cases.
MagicUnbox may in its sole discretion offer select products for direct
purchase through the MagicUnbox Store. MagicUnbox reserves the right in its
sole discretion to limit the number of products per user that may be
purchased through the MagicUnbox Store. Products offered through the
MagicUnbox Store are gift cards and discount coupons for the items unless
specifically stated. MagicUnbox doesn’t own or store these items. They will
be delivering via third parties, who will take our gift card in the user
behalf. MagicUnbox reserves the right to, from time to time, at its sole
discretion, change the price of gift cards in the store.
The subject of purchase, winning items in the store is the certificate. It
has no value and familiar as "Gift card" or "Discount coupon", which
MagicUnbox store is changing to the items with partners. NO REAL ITEMS can
be purchased or acquire.
Returns / Cancellations
MagicUnbox allows its customers to cancel the funds in accordance with
MagicUnbox Refunds policies, which MagicUnbox may change from time to time
in its sole discretion. If You cancel the order before it is processed, You
will be entitled to a full refund. If the item is already shipped it is not
possible to cancel the order. If You wish to cancel an order, please
contact us at [email protected] or use
this functionality in your personal profile. . .
Should MagicUnbox not be able to deliver the product ordered or the product
won for any reason, You will have the option to accept an alternative but
comparable item, as determined by MagicUnbox in its sole discretion, or
receive a refund of the transaction amount paid.
Odds of Winning individual item via casing
Every case is unique and the results of all cases offered on MagicUnbox
depend on the provably fair algorithm. Participating in such purchases Do
not affect the skill or previous cases experience.
We try to set out our Terms and Conditions, Policies and Rules in a simple
and transparent way. If you have any questions or issues relating to our
Terms, Conditions, Policies or Rules, or the way they are presented, please
don’t hesitate to contact us: [email protected]
alternatively you can contact us directly on the website via our support
section on https://MagicUnbox.com.
Please make sure If you fully understand the process and the game
The purpose of these Terms and Conditions is:
· to set out the basis on which MagicUnbox will allow the User access to
the Website and the Services;
· to inform the User about the protections that we provide to ensure that
our cases are fair and transparent;
· to establish the parameters governing cases entries and settlement of the
We may amend our Terms and Conditions from time to time so you should
ensure that you have read and understood the Terms and Conditions which
apply at the relevant time. Each time you use the Website, the Terms and
Conditions which are in force at that time will apply to the contract
between you and us. You should also print a copy of these Terms and
Conditions, or save them to your computer, for future reference. In the
event that our Terms and Conditions are updated, those published at the
time of the Start Time of a open case will applicable to that case.
User Accounts Registration
When you initially register your account with MagicUnbox, you are required
to provide certain personal data, including:
· date of birth;
· email address;
We are required by law to collect and verify this information and we do our
utmost to keep all personal data secure. For further information, please
Each User may create only one User Account which is non-transferrable and
you should ensure that access to your account is protected by keeping your
password secret at all times. The personal information you provide to us on
registering will be verified to ensure that you do not already have an
existing User Account with Us. A User Account may only be used by the
individual who created it and not by anyone else. We reserve the right to
close your User Account if we have reason to believe that it or your User
Account details is/are being used by anyone other than you and/or you have
not kept your password confidential. You will compensate us for all and any
losses, damages, costs and expenses we may suffer as a result of any
failure by you to keep your Username and password strictly confidential.
For safety, we recommend right after registration turn on 2Factor
When you successfully register a User Account, MagicUnbox grants you a
revocable, and non-exclusive licence to access and use the Website and the
Services subject to the following conditions:
· you agree to abide by the Terms and Conditions and give the User
Warranties set out below;
· you acknowledge that in no event will we, or any of our suppliers, accept
any liability however arising for any losses you may incur as a result of
accessing the Website and/or using the Services;
· you acknowledge that MagicUnbox will hold certain personal data with
respect to your identity, including but not limited to your name, address,
date of birth and payment details. You agree that we rely on this
information in entering into our agreement with you and you agree to hold
us harmless against any falsehood or inaccuracy contained in the
information you provide us;
· you will not upload content to the Website if you do not own the
copyright or have the express permission of the copyright owner to do so;
· you will not disguise, or interfere in any way with, the IP Address of
the device you are using to access the Website or otherwise take steps to
prevent us from correctly identifying the actual IP Address of the device
you are using whilst accessing the Website;
· your use of the Website and our provision of the Services to you confer
no rights whatsoever to the content and related intellectual property
rights published on it; see paragraph 13 (Intellectual Property).
If you reside in a country where online gambling is not a legal activity,
you are not permitted to register an account or to play on the Website.
You will not be able to participate in gambling if you are from a location
where we believe it may not be legal for us to provide the Services,
including the USA, France, China, Turkey, Australia and Singapore as well
as any countries restricted by international sanctions. If you believe that
we are blocking you from using the Website in a legal jurisdiction, please
contact us: [email protected]User Warranties
When you initially register a User Account, you are required to check and
confirm your personal details, to confirm acceptance of these Terms and
Conditions. In return for us agreeing to accept your application to
register a User Account, you represent and warrant to MagicUnbox.com as
· that you are 18 years of age or over, of sound mind and capable of taking
responsibility for your own actions and that you can enter into a legally
binding agreement with us;
· that the personal data submitted in your application to register a User
Account is true, correct, accurate and not misleading and you will keep it
up to date at all times;
· that you have not been convicted of any financial crime such as Money
Laundering or Fraud;
· that you have not been declared Bankrupt, have not entered into any
formal voluntary arrangement(s) with creditors and are not currently
subject to County Court Judgments;
· that you are not in a period of self-exclusion (see our Responsible
Gambling Policy) from any other gambling company.
· that you will at all times whilst holding a User Account comply with all
applicable legislation in the jurisdiction in which you are located;
· that you will not at any time while holding a User Account seek to
manipulate or in any way affect the result of any bet.
If we believe that you have breached one or more of these User Warranties,
your User Account may be investigated and this may result in Winnings you
have won being forfeited and/or your User Account being suspended and/or
Age and identity verification
It is an offence for any person under the age of 18 to gamble.
MagicUnbox.com uses a third party services provider to verify the personal
data you supply when you register a User Account to ensure that you are 18
or over. This may involve supplying the details that you have provided to
us to an authorised data agency. In particular, we may verify that you are
18 years old or over, that you are resident in the country in which you say
you are a resident and/or that your identity matches the identity of the
sources of deposits in your User Account. If this is not the case, we will
require further information from you to allow you to access the Website and
will ask you for this by email or directly via the website.
By agreeing to these Terms & Conditions, you authorise us to carry out
these data checks through our third party services provider(s).
You will not be able to make withdrawals from your User Account until age
and identity verification has been successfully completed.
Users who provide inaccurate or false information regarding their age or
their identity may forfeit any Prizes won and will have their User Account
closed. We also reserve the right to notify the relevant authorities which
may result in civil proceedings or criminal prosecution.
User responsibility and conduct
From the time that you register your User Account up until it is closed
(for whatever reason), you agree to adhere to all the Terms and Conditions
set out herein and act in good faith in all your dealings with
You agree that you will ensure that User Account details (including
username, password and security information) are kept private and secure;
you agree not to disclose them to any third party. If you suspect that
someone may be misusing or attempting to misuse your User Account, you
should contact us immediately: MagicUnbox @MagicUnbox.com You
understand that you may lose money on bets placed on the Website and accept
that you are fully responsible for any such loss. You accept that under no
circumstances will any amounts lost by you as a result of any bet be
recoverable by or from us and we have no liability whatsoever in connection
with any such loss.
You agree that you will not use the Website and/or the Services in any way
that may lead to the encouragement, procurement or carrying out of any
criminal or unlawful activity, or cause distress, harm or inconvenience to
any other person.
You will not select an offensive Username, make offensive comments, use
offensive or pornographic material or make potentially defamatory or
inflammatory remarks in connection with the chat or other social functions
or any other part of the Website including within your own User Account
information. We will not be liable to you for any loss that you may incur
as a result of misuse of your password and we accept no liability resulting
from the unauthorised use, whether fraudulent or otherwise of any User
Information accessed by you on our Website, including but not being limited
to results, statistics, game data and fixtures are for your personal use
only and the distribution or commercial exploitation of such information is
Breach of these Terms and Conditions
You agree to indemnify and hold us and our associated companies,
affiliates, officers, directors, agents and employees harmless from any
liabilities, claims, losses or demands made by any third party arising out
of your breach of these terms and conditions or a breach by you of any law
or the rights of any third party.
In the event of such breach, your User Account may be suspended,
investigated and Prizes you have won may be withheld and MagicUnbox may
retain any positive balance then in your User Account pending the
conclusions of such investigation and/or related legal proceedings.
If We suspend your User Account and/or voids any of your bets, we will
investigate the circumstances leading to this action as quickly as we can
and will inform you promptly of the conclusion and the proposed remedy or
action to be taken by MagicUnbox. In any such investigation, we will rely
on the Rules, data provided to us by our data collection algorithms, data
from game replays where available, and our transaction log database (and
any other relevant information) as evidence to support our conclusions and
If you are unhappy about the conclusions of any such investigations or any
actions we take as a result, please use our Complaints and Disputes
procedures set out in this document.
If you have funds deposited in a suspended or closed account, please
contact us at MagicUnbox @MagicUnbox.com.
However, we reserve the right to withhold the funds in your User Account
pending the conclusion of any relevant investigation (including any
relevant external investigation).
We also reserve the right to supply Users’ details and the outcome of such
investigations to any relevant authority to assist with an investigation by
other parties as required by the Gambling (Licensing and Advertising) Act
2014 and its predecessors.
Suspending or Closing accounts
We may restrict your access to MagicUnbox, suspend or close your User
Account and/or void any bets/entries you may have outstanding, at our
absolute discretion if:
· we suspect that you are under 18 (or have been under 18 whilst having an
active User Account with Us);
· we suspect that any of your Personal Data is inaccurate;
· we are unable to verify your Personal Data;
· we have a reason to believe you have registered and/or are using more
than one account or are colluding with other(s);
· we suspect you of cheating;
· we suspect that you are engaging in any illegal and/or fraudulent
· we suspect that you have (or may have) breached any provision of these
Terms and Conditions;
· we suspect that you may be having difficulties obtaining credit or you
are a problem gambler;
· otherwise acted in breach of any law, statute, regulation or code of
conduct or done anything which may put our licence granted by the Gambling
Commission at risk;
· we suspect you are acting in a manner that is detrimental to the conduct
of our business or which may result in legal liability for you, us or a
Subject to Investigations, we are entitled to close your User Account and
terminate these Terms and Conditions by giving you notice to your
registered email address and, following such notice, you will no longer be
able to access the Website or the Services other than to withdraw any
outstanding balance in your User Account.
Such termination shall be effective from the date on which notice to close
your User Account is sent by us but will not affect any outstanding bets
provided they are valid and not in breach of these Terms and Conditions.
Bets made in breach of these Terms and Conditions will be void. In cases of
suspected fraud or money laundering, a User may not be entitled to withdraw
funds from a User Account.
Any leftover monies in accounts closed by MagicUnbox as a result of
integrity issues will be donated to a charity of our choosing. The decision
to close accounts will be at the discretion of MagicUnbox after the
relevant investigations have taken place. During this investigation period
all funds belonging to the user will be frozen.
If you are aware of any player cheating, or of any collusion taking place
between players on MagicUnbox please contact [email protected].
Matters beyond our control
Without prejudice to our obligations under the laws and regulations of the
jurisdictions where we are licensed, we will not accept liability for loss
or damage that a User may suffer as a result of a matter beyond our control
including (but not limited to):
· act of God;
· power cut;
· war or terrorist activity,
· riot and/or civil commotion,
· invasion, terrorist attack or threat of terrorist attack,
· war (whether declared or not) or threat of or preparation for war,
· malicious damage,
· fire and/or explosion,
· flood or storm,
· earthquake, subsidence, epidemic or other natural disaster,
· nuclear accident,
· act, failure or omission of any government or authority;
· obstruction or failure of public or private telecommunication services
and/or the internet;
· any other delay or failure caused by a third party or otherwise outside
of our control.
If an event beyond our control occurs, we reserve the right to suspend or
cancel the Services without incurring any liability. In the event of
cancellation or suspension of the Services we will make every effort to
inform you as soon as is reasonably practicable.
MagicUnbox will not accept liability for the failure of equipment or
software howsoever caused, wherever located or administered, whether under
our direct control or not, that may prevent the provision of the Services
or prevent Users from being able to contact us remotely.
If you lose or forget your username or password please follow the password
recovery instructions on the Website.
If at any time you are unable to log into your account, please contact us
to request assistance [email protected].
Operation of the Website and the Services
The Website and the Services MagicUnbox allows Users to access the game as
provided and managed by Us. Access to the Website is subject to these Terms
& Conditions and the cases are governed by the Rules. Please read both
carefully before entering any game and contact Us if you have any
questions: [email protected].
MagicUnbox does not endorse any third party interfaces that provide access
to MagicUnbox ‘s services. Any user using third party software which
accesses our facilities should know that this may not display the full
information about your gambles.
We provide our Services exclusively through
Remote Gambling Terms
You are gambling via an electronic form of communication and consequently
you should be aware that:
· You may be using a connection or equipment which is slower than such
equipment used by others and this may affect your performance in time
critical products (e.g. in-play gaming);
· Where problems occur in the software or hardware used by us to provide
the services we will take all reasonable steps to remedy the problem as
soon as reasonably practicable. Where such problems cause a game to be
interrupted in circumstances where it cannot be restarted from exactly the
same position without any detriment to you or other players, we will take
all reasonable steps to treat you in a fair manner (which may include
reinstating the balance on your account to the position existing following
completion of the last bet or game logged on our server immediately prior
to the occurrence of the problem).
· Third party software will only be permitted if it is being used through
Although We will make every effort to ensure complete accuracy of results,
calculation and payouts of winnings, we will not be held responsible for
errors in the information on the Website which we do not directly control
including, without limitation, results or event Start Times of events.
If a result used to settle an event is changed after the settlement of a
Market for any reason (other than an error by us) such as disqualifications
or the suspicion of criminal or fraudulent activity, the results of the
case will stand.
If a payout has been awarded to a User in error, we reserve the right to
make an appropriate adjustment to that User’s account balance to correct
such error(s). If a User has insufficient funds to make this adjustment,
the User agrees to make the necessary funds available to correct the error
as soon as is practically possible.
We support the following methods of depositing into a User Account with a
minimum deposit of 5 EUR:
· credit cards;
· debit cards;
There are currently no charges associated with any payment method, these
may change at a later date. We will not be responsible for additional
charges which may be made by your credit card or bank when you make a
deposit so please raise any concerns directly with the relevant
If a User wishes to deposit funds using a credit or debit card, the
Cardholder's name and address MUST be the same as the name and address
registered with the User Account.
Users are encouraged to set a deposit limit on deposit. If you wish to
change your deposit limit you can do so via the settings page or by
contacting us: suppo[email protected]. Any
change in these limits will require at least 24 hours notice and may
require further verification.
We do not store your payment details on our Website. All payment details
are stored and processed on secure SSL servers by our Payment Service
Provider who holds a valid PCI-DSS certificate.
All financial transactions (including Deposits, Withdrawals, Wagers and
Payouts) conducted through MagicUnbox will be in £, € or $.
Anti-Money Laundering Regulations
As required by Anti-Money Laundering Regulations, We reserve the right to
raise queries regarding any aspect of your financial transactions on the
Website including (but not limited to) the source of funds deposited in
your User Account and the destination account of withdrawals. Your account
may be suspended or closed if you fail to provide adequate evidence of the
source of funds you have deposited with Us if asked.
CommunicationNotices and announcements from MagicUnbox to Users
There are several methods of communication on the Website and We make every
effort to allow Users to keep such communication to a bare minimum if they
so choose. The types of communication a User may receive from Us include:
You agree to receiving all information from us electronically, by phone, by
email, using the email address that is registered to your User Account. It
is your responsibility to keep your contact details up-to-date on your User
Account. If those details are incorrect or not up-to-date you may not
receive important information relating to your User Account, the Services
or changes to these Terms and Conditions. Any notice given by you to us, or
by us to you, will be deemed received and properly served immediately when
posted on our Website or 24 hours after an e-mail is sent. In proving the
service of any notice, it will be sufficient to provide evidence, in the
case of an e-mail, that such e-mail was sent to the specified e-mail
address of the addressee. The provisions of this paragraph shall not apply
to the service of any proceedings or other documents in any legal action.
If we need to notify you directly under these Terms and Conditions, we will
do so by email to the email address registered to your User Account
Limitation of liability
Nothing in these Terms and Conditions limits or excludes our liability for:
· death or personal injury caused by our negligence;
· fraud or fraudulent misrepresentation; and/or
· any other liability which cannot be excluded or limited by applicable
If we fail to comply with these Terms and Conditions, we will accept
responsibility for loss or damage you may suffer that is a foreseeable
result of such a breach or our negligence. But under no circumstance (save
as set out above) will we accept responsibility for any loss or damage that
is not foreseeable (including indirect, special or consequential loss).
Our total liability to you in respect of all other losses arising under or
in connection with these Terms and Conditions, your User Account and your
use of the Website, whether in contract, tort (including negligence),
breach of statutory duty, or otherwise, shall in no circumstances exceed
the amount held in your User Account at the time of such breach.
We will not accept ANY liability for the failure of any equipment or
software howsoever caused that may prevent the operation of the Website, or
our Services or may impede the placing of offers for bets on the Website or
prevent you from being able to contact us.
Except as expressly stated in these Terms and Conditions and to the extent
permitted by law, we do not give any representation, warranties or
undertakings in relation to your use of the Website. Any representation,
condition or warranty which might be implied or incorporated into these
Terms and Conditions by statute, common law or otherwise is excluded to the
fullest extent permitted by law.
Suspension of the Service
Our Services may occasionally be suspended for one of a number of reasons
including (but not limited to):
· because we are carrying out essential maintenance. We will try and give
you warning when this is going to happen and we will try and restrict it to
times when there are low activity levels on the Website.
· because of circumstances beyond our control. If this is the case we will
do our best to inform you of the nature and likely length of the loss of
· because we have been required to suspend the Services by a regulator or
other relevant authority.
We will not accept responsibility for losses Users may incur as a result of
suspension of the Services.
This will always be done at the discretion of MagicUnbox whose decisions
will be based on ensuring that no customer is at a disadvantage. MagicUnbox
will always aim to keep you informed of any major disruptions with our
Complaints and Disputes
We will try to deal with all Users fairly at all times but if you have a
complaint please contact us: [email protected], or
alternatively you can contact us directly on our website on our support
section and we will try and address your issue(s) quickly and fairly.
In emails to us please include your username and full name, and ensure that
the email address you use is the one that you have registered on your User
Account. Please also include a clear explanation of your complaint. The
MagicUnbox team will investigate your complaint and respond to you as
quickly as possible.
All intellectual property rights on the Website including, without
limitation, all copyright and related rights, design rights and all
trademark rights (whether registered or unregistered) in and to the
website, software, images and text and the domain name
http://www.MagicUnbox.com, (altogether the "IP Rights") will, at all times,
belong to Us.
Under the terms of the licence granted under these Terms and Conditions,
Users are permitted to use the website only as expressly authorised by Us.
You agree not to copy, redistribute, publish, reproduce, transmit, display,
commercially exploit, tamper with or create derivative works of any of the
IP Rights in whole or in part and you agree not to interfere with, modify
or reverse engineer any software provided on the Website.
You acknowledge and agree that the material and content contained within
the Website and provided as part of the Services are made available for
your personal non-commercial use only. Any other use of such material and
content is prohibited.
General TermsAmendments to these Terms & Conditions
MagicUnbox reserves the right to change the Terms and Conditions to reflect
changes to the Website and/or the Services, including the addition of
products or services offered by us or a third party. We will announce and
publish any changes on the Website and we will give you advance notice (by,
at our sole discretion-emailing you and providing a notification on the
Website or publishing a notice and the revised terms and conditions on the
Website). Your continued use of the Website and the Services following such
notification or such advance notice will be deemed binding acceptance of
the modification(s). If a change is unacceptable to you, you should not
continue to use the Website and/or the Services. It is your sole
responsibility to review the Terms and Conditions (including the Rules) and
any amendments to them each time you use the Website and/or the Services.
The Website, the Services, the Terms and Conditions, our Policies and the
Rules are available only in English.
In the event of a conflict with any other PolicySeverability
If any provision of these Terms & Conditions is deemed by any competent
authority to be unenforceable or invalid, the relevant provision will be
modified to allow it to be enforced in line with the intention of the
original text to the fullest extent permitted by applicable law. The
validity and enforceability of the remaining provisions of these Terms
& Conditions shall not be affected.
No Waiver or Delay
No failure or delay by a party to exercise any of its rights under these
Terms & Conditions shall operate as a waiver thereof and no single or
partial exercise of any such right shall prevent any other or further
exercise of that or any other right.
You may not assign these Terms and Conditions to any third party. We may
assign, transfer or novate any or all of its rights and obligations under
these Terms and Conditions to any third party at any time without notice to
Notwithstanding any other terms set out in these Terms and Conditions, in
providing the Services we will be entitled to take any action as we
consider necessary in our absolute discretion to ensure compliance with all
, ,The Last update of Terms and Conditions: 12.12.2018
We consider it important to ensure that We provide Our services in a transparent, reliable, fair and lawful manner. Therefore, MagicUnbox handles the information about You carefully and ensures that the processing of Your Personal Data is always in accordance with the applicable laws and regulations.
WEBSITE AND USE IT TO MAKE INFORMED DECISIONS. BY USING AND/OR
REGISTERING ON THE WEBSITE, YOU ACCEPT AND AGREE TO THE TERMS OF THIS
Information we may collect about you
We may collect Personal or Non-Personal
Data about You, including the following:
We collect any information You provide to Us when You register and open
an account, including but not limited to, the information You provide
Us for verification of Your identity, the information You might update
or correct after registration, the information We may ask You to add,
etc. This information might include Your first and last name, e-mail
address, gender, birth data, personal code, address, ID, phone number,
etc. If You provide Us any additional information, We may collect it as
Records of correspondence.
We will collect information contained in any correspondence between You
and Us via contact forms, live chat on Website, emails, telephone calls
or any other available communication source.
We record the information about Your activity on Our website and Your
use of Our Services, including but not limited to the details of bets,
gaming, Your deposits, bonuses, promotions, game session duration, Your
visits, traffic data, location data, weblogs, information and
communication on the Website. This information may be collected by a
third-party website analytics service provider on Our behalf and/or may
be collected using cookies. For more information on cookies please read
Our Cookies policy below.
In order to provide You with secure and sufficient services, We may
collect Your payment information, such as Your deposits, withdrawals,
credit/debit card details, bank account details.
For the security and efficiency reasons, We may collect specific types
of connection details and information about Your device, software or
hardware that may identify You, including, but not limited: device’s
unique identifiers, IP address, geo-location data, login information,
browser type and version, time zone setting, browser plug-in types and
versions, operating system and platform, Information about Your visit,
including but not limited to the full Uniform Resource Locators (URL)
clickstream to, through and from Our Site (including date and time) and
page response time
Information from third-parties.
We may collect information about You from third-parties that We work
with for the purposes of delivering You secure, efficient and legal
Services, and verify Your identity and prevent fraudulent or illegal
How we use information we collect
All information We collect is for specified, explicit and legitimate
purposes. In addition, the information We collect, including Your personal
information, is used for the following purposes:
· To monitor and provide the Services via Our Website;
· To verify Your age and identity;
· To set up, operate and manage Your account;
· To communicate with You and keep You informed;
· To manage Our business needs, such as monitoring, analyzing, and
improving the Services and the Website performance and functionality.
· To carry out risk management;
· Statistical and/or marketing – for customer research, surveys and
· To provide You with the information about promotions, bonuses and Our
· To operate, protect, improve, and optimize the MagicUnbox and experience,
and personalize and customize your experience (such as making Listing
suggestions or ranking search results), we conduct profiling based on your
interactions with the MagicUnbox;
· For the prevention of fraud, irregular betting, money laundering and
· To comply with the laws and regulations;
· To comply contractual obligations.
If You have any questions about the lawful bases upon which We collect and
use Your Personal Data, please contact [email protected]If we share personal information
We take all reasonable steps to ensure that Your Personal Information is
kept secure and protected. By providing Personal Data and registering in
Our website, and making any relevant updates on Our Website, You consent to
the MagicUnbox processing and disclosing Your Personal Data for the
other information for the following reasons:
· Third-parties that We work with and have an appropriate agreement with,
for delivering to You secure, efficient and legal services;
· Third-parties of applicable governmental and/or regulatory authorities.
We may also disclose Your personal data with regulatory bodies if there is
a suspect that You may be involved in a breach of Our rules or governing
laws and regulations. Those regulatory bodies may then use Your personal
information to investigate and act on any such breaches in accordance with
· Third-parties that You have consented to sharing Your information with.
The information that is non-personal or We have anonymized, what means so
that the information cannot personally identify You, is not the subject to
with other third-parties for advertising or any other purposes.
websites, services or applications, even though they might be accessible,
downloadable, or otherwise distributed on the MagicUnbox website. You
should always review their privacy practices carefully before providing
personal Information to such third-parties.
We keep Your information for as long as it is necessary to fulfil the
purposes for which it was originally obtained (see How We use information
We collect) unless a longer retention period is required or permitted by
Generally, we will retain information for not more than 10 years after
closure of Your account. In certain circumstances We may retain some of
Your information indefinitely (e.g. information that is needed for
complying with responsible gambling and self-exclusion).
We are taking all the necessary steps to ensure that the privacy of Your
information is maintained upon disposal.
It’s important to highlight that We do not accept individuals under the age
of 18, and We do not knowingly record or retain any information from such
individuals. If on completion of age verification, we detect that the
customer is underage, we will confiscate any winnings and return deposit or
remaining balance, and We will take reasonable measures to promptly close
any relevant accounts and remove any records where possible, other than
such information that will allow Us to identify and prevent future access
from such individuals.
Your choices & obligations
We are taking all reasonable steps to ensure that any information that We
collect from You is accurate and verified.
You are entitled to see the Personal Data We hold about You. Moreover, you
may ask Us to make any necessary changes to ensure that Your Personal Data
is accurate and kept up to date.
Data Access and Portability.
You may ask Us for a copy of Your Personal Data that We keep about You, by
submitting a Request Form on MagicUnbox Website. We will provide you with a
copy of the personal information held by Us in a structured, commonly used
and machine-readable format (csv, xls, etc) in not more than 30 days after
receiving a valid request. However, this period may be extended by two
further months if necessary, taking into account the complexity and number
of the requests. The requested personal data will be provided to You on
The Data Protection Act 1998 ("the Act") gives You the right to access
information held about You. Your right of access can be exercised in
accordance with the Act.
However, this shall not apply if You already have the information. Any
manifestly unfounded or excessive requests, in particular because of their
repetitive character, can be refused or charged with an administration fee
of 10EUR to meet Our costs in providing You with details of the information
We hold about You.
You may also request Us to transmit Your personal data to another service
provider (where technically feasible). For any additional information or
help, You may contact Us. We are not responsible for protecting the data
that has been received/held by You.
By contacting Us, You may ask Us to change, correct or update Your Personal
Data in certain cases, particularly if it is inaccurate. Moreover, where
there is a need, We may ask You to update some of Your Personal Data as
well. Please be noted that We will keep the information in its original
format under any applicable laws and regulations.
By contacting Us, You may ask Us to erase some or all of Your Personal
Data, if it is no longer necessary for providing Services to You and to
comply with our legal obligations. Please be noted that We will keep the
information in if it is needed for any applicable laws and regulations.
This might be for fraud, anti-money laundering, tax, legal reporting or
Withdraw a consent.
Where We rely on Your consent, You have the right to withdraw or decline
Your consent at any time and where We rely on legitimate interests, You
have the right to object. Keep in mind, that the withdraw of the consent
cannot affect the lawfulness of processing based on consent before its
You can manage or withdraw Your consents:
· by clicking on the “unsubscribe” in Your subscribed e-mails and selecting
the category You do not wish to receive;
· by managing Your cookies. For more information on cookies please read Our
In some jurisdictions, applicable law may entitle You to require Us not to
process Your personal information for certain specific purposes (including
profiling) where such processing is based on legitimate interest. If You
object to such processing MagicUnbox will no longer process Your personal
information for these purposes unless we can demonstrate compelling
legitimate grounds for such processing or such processing is required for
the establishment, exercise or defense of legal claims.
Where your personal information is processed for direct marketing purposes,
you may, at any time ask Us to stop processing your data for these direct
marketing purposes by sending an e-mail to [email protected]Other important informationSECURITY
We are taking care in implementing and maintaining the security of the
Services and Your Personal data. We regularly monitor Our systems for
possible vulnerabilities and attacks.
The personal data We collect from You may be transferred to, and stored at
a destination outside the European Economic Area ("the EEA").
It may also be processed by staff operating outside the EEA, who work for
Us or one of Our partners. Such staff may be engaged in, amongst other
things, the processing of Your payment details and the provision of support
services. By submitting Your personal data to Us, You agree to this secure
transfer, storing or processing.
MagicUnbox will take all steps reasonably necessary to ensure that Your
The personal data You provide Us with will be stored on Our secure servers,
where firewalls are used to block unauthorized traffic to the servers.
Any payment transactions will be encrypted. Where We have given You (or
where You have chosen) a password which enables You to access certain parts
of Our Site, You are responsible for keeping this password confidential. We
ask You not to share Your password(s) with anyone
Please note that whilst We have made every effort to create a secure and
reliable site for users, the confidentiality of any communication or
material transmitted to or from Our site or app cannot be guaranteed.
Please also note that the transmission of information via the intercom is
not completely secure. Although We endeavor to do Our best to protect Your
personal data, We cannot guarantee the security of Your data transmitted to
Our Site; any transmission is at Your own risk. Once We have received Your
information, We will use strict procedures and security features to try and
prevent any unauthorized access. By browsing the Site and communicating
electronically with Us, You acknowledge and consent to Us processing Your
personal data in this way.
We understand that keeping Your information secured is vital. Therefore,
every day We work on improving appropriate technical and organizational
measures to ensure the security of Our services, systems and processes.
This helps Us protect the information We have against misuse and also
ensures the continuity of Our services. However, this does not mean that
Our systems are immune to problems. If problems are detected, We would like
to receive Your notice or help
We are doing everything We can to make Our Services transparent, reliable,
fair and lawful. If you have any questions or complaints, please contact
Us, by phone, e-mail, live chat or Contact form. If contacting Us does not
resolve Your question or complaint, You have the right to lodge complaints
about the data processing activities carried out by MagicUnbox before the
competent data protection authorities.
How we keep your information save?
All information transmitted online is encrypted using advanced logarithm
combinations. All communication between You and MagicUnbox is encrypted to
the maximum strength supported by Your browser using 256 Bit SSL
Since You register or log-in, all information sent to and from MagicUnbox
website is encrypted using 256-bit Secure Socket Layer (SSL) software. This
system ensures that all the information You provide using MagicUnbox
website (such as your Personal Data) is automatically protected. We secure
Your private information using Comodo SSL Certificates.
Moreover, We have excellent fraud team and advanced systems for detection
and prevention of suspicious or illegal activities. Any account involved in
suspicious activity will be suspended and investigated. If You have any
doubts that Your account was compromised (e.g. unusual changes in the
balance or an email notification of a password change without any action by
You), please change your password and contact MagicUnbox support service
HOW YOU CAN PROTECT YOUR DATA?
Here are a few things You can do to keep Your account secure:
Turn on 2FA
on MagicUnbox website, so you have strong protection factor. We using
Google Authentication App for this purpose.
Never share Your online account.
You should not share Your account or use another person’s account even
though the person you would be sharing with is your family member or a
friend. Moreover, please keep in mind that to share Your account is
strictly forbidden as described in Our Regulation.
Protect Your password.
Do not use Your password anywhere else online. Your password should be
difficult to guess. Avoid including your name or common words.
Use strong passwords.
Make your password as random as possible, but easy for you to remember.
Your password should be long enough, unconventional, a mix of different
types of characters, better if not a dictionary word. Don't use numbers
or combinations associated with other personally identifiable
information as all or even part of your passwords.
Change passwords regularly
especially when there is any doubt that they may have been compromised.
Never share Your log in information.
Do not divulge personal information about your account including
passwords to anyone – even people who claim to be from customer service
or security. Keep in mind that We will never ask You for Your password.
Do not write down your password or save it on your computer or
A Post-It note stuck to the outside of Your laptop or mobile phone is
"akin to leaving your keys in your car".
Do not leave your computer or mobile device unlocked.
It can take only seconds for someone to use this easy access and get
the information they need for further malicious activities. Moreover,
all it takes is a single mishap where your device slips out of your
pocket or briefcase at a restaurant or on public transportation, and
your data could wind up in the hands of someone who will use it
Do not use the same passwords
for your operation systems and software/accounts passwords.
Don't save passwords in your browser.
Common practice of 'remembering passwords' in browsers is a dangerous
practice. Indeed, should someone gain access to your computer or mobile
device, they'd be able to easily access any accounts for which you've
stored login credentials in your browser.
Keep your anti-virus software up-to-date.
Run a good anti-virus protection program, do periodic scans for
spyware, avoid clicking on suspicious email links or websites.
Keep your operating system, browser, and plugins up-to-date.
These updates contain critical security patches that will protect your
computer or mobile device from recently discovered threats. Failing to
install these updates means your computer/mobile device is at risk.
Make sure your firewall is secure.
Firewalls assist in blocking dangerous programs, viruses or spyware
before they infiltrate in your system.
Avoid logging in to your MagicUnbox account on public computers
e.g. libraries, internet cafes, etc.
Avoid transactions on public Wi-Fi.
Unlike your home computer, use of public hotspots involves security
compromises. It is easy for other users to intercept your data; so be
careful about what information you send while connected.
Secure your Wi-Fi network
at home or workplace. It's always recommended to secure your wireless
network with a password. This prevents unauthorized individuals within
proximity to hijack your wireless network. Even if they're merely
attempting to get free Wi-Fi access, you don't want to inadvertently
share private information with other people who are using your network
Look for key markers.
We rely on universally accepted security protocol HTTPS (Hyper Text
Transfer Protocol Secure) to protect users and keep their transactions
secure. Therefore, Our website will show a green marker in the browser
URL and link address will start with https instead of http or www.
Always check the name of sender in the email carefully before clicking
on any attachment or links. Most malware attacks are sent through bogus
If account is compromised
Your account may have been compromised if:
· There have been changes to your account details that you didn't commit,
such as your e-mail, home address or phone number.
· There has been activity within your account that was not done by you.
This could include deposits or withdrawals, or bets placed.
· You have received an email notification of a password change without any
action by you.
If You have any doubts that Your account was compromised, please change
your password and contact MagicUnbox customer support service immediately
via [email protected]Usage of Cookies
experience, and to ensure that services promoted are relevant to you. We
the Website and to give guidelines how you can manage their use.
· Cookies are small data files stored on a User's browser or computer hard
drive, provided the User consents. We use the following types of cookies to
help Us better understand Our users and improve Our Service:
· Strictly Necessary Cookies
These are required for the operation of Our Site. For instance, they
include cookies that enable You to log into secure areas of Our website and
make use of e-billing services.
· Analytical/ Performance Cookies
These allow Us to recognize and count the number of visitors and to see how
visitors move around and use Our website. This enables Us to improve Our
Service, for example, by ensuring Users are able to find what they are
looking for easily.
· Functionality Cookies
These are used to recognize You when You return to Our Site. They also
enable Us to personalize and tailor Our content to Your noted preferences
(e.g. choice of language or region)
· Targeting Cookies
These record Your visit to Our Site, the pages You have visited and the
links You have followed. This enables Us to make Our Site and the
advertising displayed more relevant to Your interests. We may also share
this information with third parties for this purpose.
· You may block cookies by activating the setting on Your browser that
allows You to refuse the setting of all or some cookies. However, if Your
browser settings block all cookies (including essential cookies), You may
not be able to access all or parts of Our Site.
· Should you decide to clear cookies, some parts of the site may not work
and will require you to re-enter certain information
· Upon visiting the website, You will be presented with a dialog informing
accept the terms. By clicking on this button You have agreed to the terms
· In addition to cookies, We will also use tracking tools such as; action
technologies enhances User experience by enabling Us to develop a profile
about Your preferences on the Site and show You information that You have
indicated You are interested in.
· When You use or connect to the Service through a third party platform,
such as Facebook or another social co-working site, You allow Us to access
and/or collect certain information from Your third party platform
profile/account (such as Your Facebook account) or via any cookies placed
on Your device by such third party platform. We will also share such
information with the third party platform for their use.
Most browsers automatically accept cookies, but you can choose and modify
your browser setting to accept or decline cookies by visiting the Help
section of your browser’s toolbar. Your mobile device may allow you to
control cookies through its settings function. Refer to your device
manufacturer’s instructions for more information. If you are not sure about
the Cookies or you need more information about them, we recommend you visit
. This will enable you to access instruction on managing the Cookies. Keep
in mind that we are not responsible for the content of external websites
and by disabling cookies you will not be able to enjoy all the features of
our website. Please note that if you do not allow MagicUnbox to store
Necessary Cookies on your system, you will not be able to use Our Services.
We are sorry for that, but it is vital to Our system to work properly.
Customer Relationship Management and Marketing Materials
We reserve the right to process Your personal data for Customer
Relationship Management ("CRM") and marketing purposes. We, or Our selected
partners, may wish to provide You with information about special features
or offers that may be of interest to You. If You do not wish to receive
such information, please contact Our Support team at [email protected], who will
exclude Your account from all such future communications.
For feedback purposes regarding MagicUnbox’s Services, We may also wish to
contact You by post, email, or telephone. If You do not wish to be
contacted by any, or all of these methods, please contact Our Support team
at [email protected], who
will exclude Your account from all such future communications.
We only provide a full refund if you constantly encounter the error that
prevents you from normal use of our website, and if we are not able to fix
the error within an acceptable period of time or offer you a temporary
Please note! Refund is only possible if upon the request of our support
team you provide detailed information about the error, as follows:
screenshots of error messages, log files, detailed description of your
actions, file samples etc.
To make a request for refund, please contact our support [email protected] and
provide us detailed information about your problem. Normally it will take a
couple of workdays to process your request.
We will refund you'r payment only in the same way You have done payment
We reserve the right to dismiss refund claims:
· If a user claims refund immediately after purchase;
· If a user informs us about change of his decision regarding the purchase
without giving any reason;
· If a user is suspected in any fraudulent activity on MagicUnbox.com
How do I recive won items?
If you don't sell your item you are obligated to provide us with following
1. Full name
3. Postal code, City name and coutry.
Once you have done that you must agree with our terms and conditions. The
staff of the MagicUnbox will then send you prize you have won.
How much does the delivery costs?
For the benefit of our users we try to find items which are shipping
internationaly and with no fees for delivery. Depending on the market
situation, you'r adress and the item you have collected there can be some
issues. If for any reason, the producer does not make delivery's to you'r
country, You will recive full refund of the item's worth. If the country
You are living in demands to pay tax on the item, You are obligated to do
that. We advise you to check tax regulations for online orders in You'r
country before deciding to sell or recive You'r prize. If You want to
recive the item you have won and MagicUnbox purchase it for you, if
neccesary, You are obligated to pay fees ond the shipping and taxes. To
prevent possible spamming with cheap items delivery, we have set a 5 to 10
credits delivery fee depending on item’s cost, size and weight. Before you
confirm your order, delivery fee amount will be automatically displayed and
debited from your MagicUnbox wallet. If these funds will not be sufficient
you will have to add them.
What if I live In Alaska?
We ship worldwide, even to desert if there’s working postal service.
How many items can you deliver at a time?
As many as you want, but you will have to pay separate fee for every item
When I will get my delivery?
Usually it takes 30 to 45 days until you get your delivery depending on
The progress seems like:
up to 3 work days to make order and route for delivery
7-10 days delivery to fulfillment center/providing tracking number to
2-3 days repacking (if need)
2-5 days moving to nearest storage (if need)
7-10 days delivery to customers location
*Sometimes delivery coming earlier (average 15 work days). But please be
aware or the route for delivery
Fraud / AML protection
As part of our fraud / AML protection, we can ask you to provide documents
and verification additional to delivery, in case of any suspicious
activities. The delivery can be on hold, if we will need verify legitimate
of your funds, person or documents.Using our site, customer agree to
cooperate and providing documents by reasonable term.
Customs and tax
Our partners sending items as “ecommerce purchase”. Client agree to solve
customs issue if happened and pay necessary tax for the items. If you have
any special requirements for delivery (reason, costs, invoice, state
“used”, insurance etc.), please let us know before you make delivery order.
We cannot satisfy them, if order was proceeded to the partners.
Any questions feel free to ask us: [email protected]
MagicUnbox is an e-Commerce gift cards, discount coupon store website.
Here on MagicUnbox.com you can open virtual cases to purchase real
prizes.Get electronics, luxury cutlery, sport equipment, toys, videogames
and other trendy products much cheaper! You can always check what's inside
our cases before you open them, and moreover we'll deliver whatever you
purchase wherever you want!To motivate our customers, we regularly update
our list of goods and use stable payment systems.Just click on highlighted
cases and get presented items right now!But before you enter our ranks, you
have to sign up, add funds to your account and accept our terms and
conditions.Be advised that only persons over 18 years of age are permitted
to use our service.
help_outlineWhat is MagicUnbox?
MagicUnbox is a service, where you can purchase electronics, luxury cutlery, sport equipment, toys, video games and other trending goods much cheaper. You are guaranteed to get one of the presented items by opening cases. You can purchase our credits, use them to open cases and we will organize delivery of selected items at our expence.
help_outlineHow does this case opening system work?
Each of our cases contains multiple items. When you open a case, you get one of the presented items. Nobody knows for sure what item it would be. You can see what items you can possibly get before you open the case by clicking on it.
help_outlineHow to use the website?
Register using your e-mail or via social networks Add credits to your new account by clicking “Add funds" Select any case you want and click “Unbox"
help_outlineWhat is minimum amount of credits I can add to my account?
You can add any amount that is more than 5 Euros's to your balance for a single transaction.
help_outlineWhy MagicUnbox asks for certain info to create an account?
When you create a MagicUnbox Account, we ask for some personal information. This information helps keep your account secure and makes our services more useful. What we ask for:
First Name & Surname Enter the name you want to use on MagicUnbox service. Your name will show up in your profile.
Username Enter a username that you will use to sign in to your MagicUnbox Account. You can use letters, numbers, and periods. Your username isn’t case-sensitive. You don’t need to remember which letters are capital or lowercase. Another users can see your username.
Password To help keep your account safe, choose a strong password that's at least 8 characters. Have a mix of letters, numbers, and symbols. Avoid personal info or common words that are easy to guess, like your street or pet's name. Don't use a password you've used for other accounts or websites. Likewise, don't use this password anywhere else.
Birthday Day Enter your date of birth because our services have age requirements. Your age isn't visible to others unless you share your birthday publicly or with specific people.
Phone number If you have a mobile phone, this info is optional but highly recommended. Depending on how you add a phone number to your account, your number can be used on our services. For example, if you forget your password, your recovery phone number helps you get back into your account.
E-mail address Email address can be used for a few reasons, including to: help keep your account secure help you get back in if you can't sign in, like if you forget your password get notifications from our services
help_outlineHow fast is the deposited money cleared to my account?
Usually it takes less than a minute. If for some reason you didn’t get your credits, please contact our support team.
help_outlineCan I withdraw money from my account?
Unfortunately, you can’t. You can only spend your account funds on opening boxes and requesting deliveries.
help_outlineHow does delivery being processed?
You can request item delivery from your profile inventory. For more detailed information, please read delivery.