Terms of Use & Privacy Policy

Terms of Use

Before using our page we kindly ask you to read our Terms & Conditions. When registering an account on the Website of MagicUnbox.com, you (the "User") accept and agree to abide by these terms and conditions so for the the documents referred to therein. If you do not accept these terms and conditions, you should not use the Website or the Services. Use of Service conditions If you want to use the website MagicUnbox.com, you should be over eighteen years of age (18). In order to access the website, you need a desktop or mobile browser. If you have any troubles while opening webpage or using our services, please download a supported Web browser or update it to latest version. You agree and accept the fact that the performance of the Service is dependent on the performance of device you are using and quality of your Internet connection. You agree to sign up and register at MagicUnbox.com Services through your Facebook, Twitter, Instagram or Google+ accounts. It is you own responsiblity to manage your account and password so is for keeping your password confidential. You also agree to be solely responsible for restricting access to your account. You agree that you are responsible for all activities that occur on your account or through the use of your password by yourself or by other persons using your account. If you believe that a third person has access your password, You can use the password regeneration feature of the Service as soon as possible to obtain and generate a new password. You agree not to permit any third party to use or access the website in any circumstances. You also agree that actual product you may receive can be slightly different from shown image as a result of the availability on the market.

To use our services, you agree with the following statements: · You may not impersonate or misrepresent any person or entity you are associated with. ; · You are not to access the page in order interfere or to cause damage and neither to make unauthorized alterations. You agree not to use any non-public areas of the Service or MagicUnbox.com computer systems; · In any circumstances,You may not attempt to probe, scan, or test the vulnerability of the page’s Service or any related systems or networks related to MagicUnbox.com. You may not attempt to breach any security or authentication measures used in connection with the Service and such systems and networks; · You agree not to attempt to decipher, decompile, disassemble, reverse engineer or otherwise investigate any of the software or components used to provide the Service for magicunbox.com ; · By accepting our terms of use you agree not to harm or threaten to harm other users on the page or staff of the MagicUnbox.com. You agree not to interfere with, or attempt to interfere with, the access of any user, host or network, including without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Service; · You are not allowed to provide payment information belonging to a third party; · You can not use the Service in an abusive way contrary to its intended use, to MagicUnbox’s policies and instructions or to any applicable law; · You are not allowed to systematically retrieve data or other content from the page to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise; · You are not to infringe third party intellectual property rights when using or accessing the Service, including but not limited to in making available virtual items by using the Service; · You can not make use of, promote, link to or provide access to materials deemed by MagicUnboxl at its sole discretion to be offensive or cause harm to MagicUnbox's reputation, including, but not limited to, illegal content and pornographic content and content deemed offensive or injurious to MagicUnbox.com and/or the Service (such as Warez sites, IRC bots and bittorent sites). General overview The following Terms & Conditions shall apply to the relationship between ASTRA SOLUTIONS N.V., all subsidiaries of ASTRA SOLUTIONS ., and www.MagicUnbox.com ("MagicUnbox"), and the end user ("You" or "Your", “Customer”, “User”). By using MagicUnbox services, You accept these Terms & Conditions, as well as the manner in which MagicUnbox operates. These Terms & Conditions constitute the entire agreement between MagicUnbox and You and supersede and replace all prior commitments, undertakings or representations, whether written or oral, between You and MagicUnbox with respect of Your use of MagicUnbox. Information on MagicUnbox, such as the "F.A.Q", "Support", "Tutorial" sections, are only recommendations and are not intended as rules or guidelines. MagicUnbox is not liable or responsible for the actions of users or other individuals who have read or been informed of such information or other written material. As is typical with casing, MagicUnbox cannot guarantee that You will be the winner of any individual item by purchasing discount cases. But, MagicUnbox can guarantee you will receive any item you received by “Open case” - casing button via our third party partners and prior to rules of delivery (see Delivery). Please check exactly what is content of every case before purchase.
If you have any questions, concerns, or comments about our Terms & Conditions, please email us at [email protected]
Termination We keep the right to terminate or suspend access to our Service and/or your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination, which are including, without limitation, ownership provisions, warranty disclaimers , indemnity and limitations of liability. Upon the termination, your right to use the Service will be immediately brought to an end. If you wish to terminate your account, you may simply discontinue using the Service. Links to Other Web Sites Our Service may contain links to third-party web sites or services that are not owned or controlled by MagicUnbox.com. MagicUnbox has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that MagicUnbox shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. Disclaimer of warranties This website is provided “as is” without any representations or warranties, express or implied. www.MagicUnbox.com makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, www.MagicUnbox.com does not warrant that: this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading. Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. MagicUnbox Wallet By topping up an amount to your MagicUnbox wallet, you accept that the credits received (labeled by the $-sign) are not worth real money and not subject to any refunds. Changes to Terms & Conditions MagicUnbox may change (add to, delete, or amend) the Terms & Conditions from time to time, with or without cause. Should this occur, You agree that MagicUnbox may provide You notice of such changes in any of the following ways: via an email from MagicUnbox, via a social media announcement, MagicUnbox’s blog, and/or by posting a change notice on the website for a reasonably limited time. It is Your responsibility to review any revised Terms & Conditions. Should You find any subsequent revisions to the Terms & Conditions unacceptable, You must cease using MagicUnbox services. By continuing to access, use, or download in any way any service from MagicUnbox following notice of a revision to the Terms & Conditions, You agree to and are bound by the Terms & Conditions as revised. Case Purchases / Casing / Case-O-Matic By open case (casing), you agree to receive one of random items inside. MagicUnbox using provably fair algorithms. Previous experience doesn’t affect chance in any next case to receive special individual item.
MagicUnbox reserves the right to, from time to time, in its sole discretion, change the price of cases. MagicUnbox Product/Store Rules MagicUnbox distributor of the coupons (to acquire third party items) with the value to open the case User purchasing case coupons to open cases.

MagicUnbox may in its sole discretion offer select products for direct purchase through the MagicUnbox Store. MagicUnbox reserves the right in its sole discretion to limit the number of products per user that may be purchased through the MagicUnbox Store. Products offered through the MagicUnbox Store are gift cards and discount coupons for the items unless specifically stated. MagicUnbox doesn’t own or store these items. They will be delivering via third parties, who will take our gift card in the user behalf. MagicUnbox reserves the right to, from time to time, at its sole discretion, change the price of gift cards in the store.

The subject of purchase, winning items in the store is the certificate. It has no value and familiar as "Gift card" or "Discount coupon", which MagicUnbox store is changing to the items with partners. NO REAL ITEMS can be purchased or acquire.

Returns / Cancellations MagicUnbox allows its customers to cancel the funds in accordance with MagicUnbox Refunds policies, which MagicUnbox may change from time to time in its sole discretion. If You cancel the order before it is processed, You will be entitled to a full refund. If the item is already shipped it is not possible to cancel the order. If You wish to cancel an order, please contact us at [email protected] or use this functionality in your personal profile. . .
Should MagicUnbox not be able to deliver the product ordered or the product won for any reason, You will have the option to accept an alternative but comparable item, as determined by MagicUnbox in its sole discretion, or receive a refund of the transaction amount paid. Odds of Winning individual item via casing Every case is unique and the results of all cases offered on MagicUnbox depend on the provably fair algorithm. Participating in such purchases Do not affect the skill or previous cases experience. We try to set out our Terms and Conditions, Policies and Rules in a simple and transparent way. If you have any questions or issues relating to our Terms, Conditions, Policies or Rules, or the way they are presented, please don’t hesitate to contact us: [email protected] alternatively you can contact us directly on the website via our support section on https://MagicUnbox.com. Please make sure If you fully understand the process and the game terms. The purpose of these Terms and Conditions is: · to set out the basis on which MagicUnbox will allow the User access to the Website and the Services; · to inform the User about the protections that we provide to ensure that our cases are fair and transparent; · to establish the parameters governing cases entries and settlement of the Pot.
We may amend our Terms and Conditions from time to time so you should ensure that you have read and understood the Terms and Conditions which apply at the relevant time. Each time you use the Website, the Terms and Conditions which are in force at that time will apply to the contract between you and us. You should also print a copy of these Terms and Conditions, or save them to your computer, for future reference. In the event that our Terms and Conditions are updated, those published at the time of the Start Time of a open case will applicable to that case.

User Accounts Registration When you initially register your account with MagicUnbox, you are required to provide certain personal data, including: Username · date of birth; · email address;

We are required by law to collect and verify this information and we do our utmost to keep all personal data secure. For further information, please see our Privacy Policy.

Each User may create only one User Account which is non-transferrable and you should ensure that access to your account is protected by keeping your password secret at all times. The personal information you provide to us on registering will be verified to ensure that you do not already have an existing User Account with Us. A User Account may only be used by the individual who created it and not by anyone else. We reserve the right to close your User Account if we have reason to believe that it or your User Account details is/are being used by anyone other than you and/or you have not kept your password confidential. You will compensate us for all and any losses, damages, costs and expenses we may suffer as a result of any failure by you to keep your Username and password strictly confidential.
For safety, we recommend right after registration turn on 2Factor Authorization. When you successfully register a User Account, MagicUnbox grants you a revocable, and non-exclusive licence to access and use the Website and the Services subject to the following conditions: · you agree to abide by the Terms and Conditions and give the User Warranties set out below; · you acknowledge that in no event will we, or any of our suppliers, accept any liability however arising for any losses you may incur as a result of accessing the Website and/or using the Services; · you acknowledge that MagicUnbox will hold certain personal data with respect to your identity, including but not limited to your name, address, date of birth and payment details. You agree that we rely on this information in entering into our agreement with you and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide us; · you will not upload content to the Website if you do not own the copyright or have the express permission of the copyright owner to do so; · you will not disguise, or interfere in any way with, the IP Address of the device you are using to access the Website or otherwise take steps to prevent us from correctly identifying the actual IP Address of the device you are using whilst accessing the Website; · your use of the Website and our provision of the Services to you confer no rights whatsoever to the content and related intellectual property rights published on it; see paragraph 13 (Intellectual Property).

If you reside in a country where online gambling is not a legal activity, you are not permitted to register an account or to play on the Website.

You will not be able to participate in gambling if you are from a location where we believe it may not be legal for us to provide the Services, including the USA, France, China, Turkey, Australia and Singapore as well as any countries restricted by international sanctions. If you believe that we are blocking you from using the Website in a legal jurisdiction, please contact us: [email protected] User Warranties When you initially register a User Account, you are required to check and confirm your personal details, to confirm acceptance of these Terms and Conditions. In return for us agreeing to accept your application to register a User Account, you represent and warrant to MagicUnbox.com as follows: · that you are 18 years of age or over, of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us; · that the personal data submitted in your application to register a User Account is true, correct, accurate and not misleading and you will keep it up to date at all times; · that you have not been convicted of any financial crime such as Money Laundering or Fraud; · that you have not been declared Bankrupt, have not entered into any formal voluntary arrangement(s) with creditors and are not currently subject to County Court Judgments; · that you are not in a period of self-exclusion (see our Responsible Gambling Policy) from any other gambling company. · that you will at all times whilst holding a User Account comply with all applicable legislation in the jurisdiction in which you are located; · that you will not at any time while holding a User Account seek to manipulate or in any way affect the result of any bet.

If we believe that you have breached one or more of these User Warranties, your User Account may be investigated and this may result in Winnings you have won being forfeited and/or your User Account being suspended and/or closed. Age and identity verification It is an offence for any person under the age of 18 to gamble. MagicUnbox.com uses a third party services provider to verify the personal data you supply when you register a User Account to ensure that you are 18 or over. This may involve supplying the details that you have provided to us to an authorised data agency. In particular, we may verify that you are 18 years old or over, that you are resident in the country in which you say you are a resident and/or that your identity matches the identity of the sources of deposits in your User Account. If this is not the case, we will require further information from you to allow you to access the Website and will ask you for this by email or directly via the website.

By agreeing to these Terms & Conditions, you authorise us to carry out these data checks through our third party services provider(s).

You will not be able to make withdrawals from your User Account until age and identity verification has been successfully completed.

Users who provide inaccurate or false information regarding their age or their identity may forfeit any Prizes won and will have their User Account closed. We also reserve the right to notify the relevant authorities which may result in civil proceedings or criminal prosecution. User responsibility and conduct From the time that you register your User Account up until it is closed (for whatever reason), you agree to adhere to all the Terms and Conditions set out herein and act in good faith in all your dealings with MagicUnbox.com.

You agree that you will ensure that User Account details (including username, password and security information) are kept private and secure; you agree not to disclose them to any third party. If you suspect that someone may be misusing or attempting to misuse your User Account, you should contact us immediately: MagicUnbox @MagicUnbox.com You understand that you may lose money on bets placed on the Website and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you as a result of any bet be recoverable by or from us and we have no liability whatsoever in connection with any such loss.

You agree that you will not use the Website and/or the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.

You will not select an offensive Username, make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in connection with the chat or other social functions or any other part of the Website including within your own User Account information. We will not be liable to you for any loss that you may incur as a result of misuse of your password and we accept no liability resulting from the unauthorised use, whether fraudulent or otherwise of any User Account.

Information accessed by you on our Website, including but not being limited to results, statistics, game data and fixtures are for your personal use only and the distribution or commercial exploitation of such information is strictly prohibited.
Breach of these Terms and Conditions You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of these terms and conditions or a breach by you of any law or the rights of any third party.

In the event of such breach, your User Account may be suspended, investigated and Prizes you have won may be withheld and MagicUnbox may retain any positive balance then in your User Account pending the conclusions of such investigation and/or related legal proceedings.
Investigations If We suspend your User Account and/or voids any of your bets, we will investigate the circumstances leading to this action as quickly as we can and will inform you promptly of the conclusion and the proposed remedy or action to be taken by MagicUnbox. In any such investigation, we will rely on the Rules, data provided to us by our data collection algorithms, data from game replays where available, and our transaction log database (and any other relevant information) as evidence to support our conclusions and actions.

If you are unhappy about the conclusions of any such investigations or any actions we take as a result, please use our Complaints and Disputes procedures set out in this document.

If you have funds deposited in a suspended or closed account, please contact us at MagicUnbox @MagicUnbox.com. However, we reserve the right to withhold the funds in your User Account pending the conclusion of any relevant investigation (including any relevant external investigation).

We also reserve the right to supply Users’ details and the outcome of such investigations to any relevant authority to assist with an investigation by other parties as required by the Gambling (Licensing and Advertising) Act 2014 and its predecessors.
Suspending or Closing accounts We may restrict your access to MagicUnbox, suspend or close your User Account and/or void any bets/entries you may have outstanding, at our absolute discretion if: · we suspect that you are under 18 (or have been under 18 whilst having an active User Account with Us); · we suspect that any of your Personal Data is inaccurate; · we are unable to verify your Personal Data; · we have a reason to believe you have registered and/or are using more than one account or are colluding with other(s); · we suspect you of cheating; · we suspect that you are engaging in any illegal and/or fraudulent activity; · we suspect that you have (or may have) breached any provision of these Terms and Conditions; · we suspect that you may be having difficulties obtaining credit or you are a problem gambler; · otherwise acted in breach of any law, statute, regulation or code of conduct or done anything which may put our licence granted by the Gambling Commission at risk; · we suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or a third party.

Subject to Investigations, we are entitled to close your User Account and terminate these Terms and Conditions by giving you notice to your registered email address and, following such notice, you will no longer be able to access the Website or the Services other than to withdraw any outstanding balance in your User Account.

Such termination shall be effective from the date on which notice to close your User Account is sent by us but will not affect any outstanding bets provided they are valid and not in breach of these Terms and Conditions. Bets made in breach of these Terms and Conditions will be void. In cases of suspected fraud or money laundering, a User may not be entitled to withdraw funds from a User Account.

Any leftover monies in accounts closed by MagicUnbox as a result of integrity issues will be donated to a charity of our choosing. The decision to close accounts will be at the discretion of MagicUnbox after the relevant investigations have taken place. During this investigation period all funds belonging to the user will be frozen.

If you are aware of any player cheating, or of any collusion taking place between players on MagicUnbox please contact [email protected]. Matters beyond our control Without prejudice to our obligations under the laws and regulations of the jurisdictions where we are licensed, we will not accept liability for loss or damage that a User may suffer as a result of a matter beyond our control including (but not limited to): · act of God; · power cut; · war or terrorist activity, · riot and/or civil commotion, · invasion, terrorist attack or threat of terrorist attack, · war (whether declared or not) or threat of or preparation for war, · malicious damage, · fire and/or explosion, · flood or storm, · earthquake, subsidence, epidemic or other natural disaster, · nuclear accident, · act, failure or omission of any government or authority; · obstruction or failure of public or private telecommunication services and/or the internet; · any other delay or failure caused by a third party or otherwise outside of our control. If an event beyond our control occurs, we reserve the right to suspend or cancel the Services without incurring any liability. In the event of cancellation or suspension of the Services we will make every effort to inform you as soon as is reasonably practicable.

MagicUnbox will not accept liability for the failure of equipment or software howsoever caused, wherever located or administered, whether under our direct control or not, that may prevent the provision of the Services or prevent Users from being able to contact us remotely.
Lost/Forgotten Username/Password If you lose or forget your username or password please follow the password recovery instructions on the Website.

If at any time you are unable to log into your account, please contact us to request assistance [email protected].
Operation of the Website and the Services The Website and the Services MagicUnbox allows Users to access the game as provided and managed by Us. Access to the Website is subject to these Terms & Conditions and the cases are governed by the Rules. Please read both carefully before entering any game and contact Us if you have any questions: [email protected].
MagicUnbox does not endorse any third party interfaces that provide access to MagicUnbox ‘s services. Any user using third party software which accesses our facilities should know that this may not display the full information about your gambles.
We provide our Services exclusively through
Remote Gambling Terms You are gambling via an electronic form of communication and consequently you should be aware that: · You may be using a connection or equipment which is slower than such equipment used by others and this may affect your performance in time critical products (e.g. in-play gaming); · Where problems occur in the software or hardware used by us to provide the services we will take all reasonable steps to remedy the problem as soon as reasonably practicable. Where such problems cause a game to be interrupted in circumstances where it cannot be restarted from exactly the same position without any detriment to you or other players, we will take all reasonable steps to treat you in a fair manner (which may include reinstating the balance on your account to the position existing following completion of the last bet or game logged on our server immediately prior to the occurrence of the problem). · Third party software will only be permitted if it is being used through our API.
Errors Although We will make every effort to ensure complete accuracy of results, calculation and payouts of winnings, we will not be held responsible for errors in the information on the Website which we do not directly control including, without limitation, results or event Start Times of events.
If a result used to settle an event is changed after the settlement of a Market for any reason (other than an error by us) such as disqualifications or the suspicion of criminal or fraudulent activity, the results of the case will stand.
If a payout has been awarded to a User in error, we reserve the right to make an appropriate adjustment to that User’s account balance to correct such error(s). If a User has insufficient funds to make this adjustment, the User agrees to make the necessary funds available to correct the error as soon as is practically possible. Financial transactions Deposits We support the following methods of depositing into a User Account with a minimum deposit of 5 EUR: · credit cards; · debit cards;

There are currently no charges associated with any payment method, these may change at a later date. We will not be responsible for additional charges which may be made by your credit card or bank when you make a deposit so please raise any concerns directly with the relevant institution.

If a User wishes to deposit funds using a credit or debit card, the Cardholder's name and address MUST be the same as the name and address registered with the User Account.

Users are encouraged to set a deposit limit on deposit. If you wish to change your deposit limit you can do so via the settings page or by contacting us: [email protected]. Any change in these limits will require at least 24 hours notice and may require further verification.

We do not store your payment details on our Website. All payment details are stored and processed on secure SSL servers by our Payment Service Provider who holds a valid PCI-DSS certificate. Currency All financial transactions (including Deposits, Withdrawals, Wagers and Payouts) conducted through MagicUnbox will be in £, € or $.
Anti-Money Laundering Regulations As required by Anti-Money Laundering Regulations, We reserve the right to raise queries regarding any aspect of your financial transactions on the Website including (but not limited to) the source of funds deposited in your User Account and the destination account of withdrawals. Your account may be suspended or closed if you fail to provide adequate evidence of the source of funds you have deposited with Us if asked. Communication Notices and announcements from MagicUnbox to Users There are several methods of communication on the Website and We make every effort to allow Users to keep such communication to a bare minimum if they so choose. The types of communication a User may receive from Us include:
You agree to receiving all information from us electronically, by phone, by email, using the email address that is registered to your User Account. It is your responsibility to keep your contact details up-to-date on your User Account. If those details are incorrect or not up-to-date you may not receive important information relating to your User Account, the Services or changes to these Terms and Conditions. Any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our Website or 24 hours after an e-mail is sent. In proving the service of any notice, it will be sufficient to provide evidence, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee. The provisions of this paragraph shall not apply to the service of any proceedings or other documents in any legal action.
If we need to notify you directly under these Terms and Conditions, we will do so by email to the email address registered to your User Account

Limitation of liability Nothing in these Terms and Conditions limits or excludes our liability for: · death or personal injury caused by our negligence; · fraud or fraudulent misrepresentation; and/or · any other liability which cannot be excluded or limited by applicable law.

If we fail to comply with these Terms and Conditions, we will accept responsibility for loss or damage you may suffer that is a foreseeable result of such a breach or our negligence. But under no circumstance (save as set out above) will we accept responsibility for any loss or damage that is not foreseeable (including indirect, special or consequential loss).

Our total liability to you in respect of all other losses arising under or in connection with these Terms and Conditions, your User Account and your use of the Website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the amount held in your User Account at the time of such breach.

We will not accept ANY liability for the failure of any equipment or software howsoever caused that may prevent the operation of the Website, or our Services or may impede the placing of offers for bets on the Website or prevent you from being able to contact us.

Except as expressly stated in these Terms and Conditions and to the extent permitted by law, we do not give any representation, warranties or undertakings in relation to your use of the Website. Any representation, condition or warranty which might be implied or incorporated into these Terms and Conditions by statute, common law or otherwise is excluded to the fullest extent permitted by law.
Suspension of the Service Our Services may occasionally be suspended for one of a number of reasons including (but not limited to): · because we are carrying out essential maintenance. We will try and give you warning when this is going to happen and we will try and restrict it to times when there are low activity levels on the Website. · because of circumstances beyond our control. If this is the case we will do our best to inform you of the nature and likely length of the loss of the Services. · because we have been required to suspend the Services by a regulator or other relevant authority. We will not accept responsibility for losses Users may incur as a result of suspension of the Services.

This will always be done at the discretion of MagicUnbox whose decisions will be based on ensuring that no customer is at a disadvantage. MagicUnbox will always aim to keep you informed of any major disruptions with our services.
Complaints and Disputes We will try to deal with all Users fairly at all times but if you have a complaint please contact us: [email protected], or alternatively you can contact us directly on our website on our support section and we will try and address your issue(s) quickly and fairly.

In emails to us please include your username and full name, and ensure that the email address you use is the one that you have registered on your User Account. Please also include a clear explanation of your complaint. The MagicUnbox team will investigate your complaint and respond to you as quickly as possible.

Intellectual Property All intellectual property rights on the Website including, without limitation, all copyright and related rights, design rights and all trademark rights (whether registered or unregistered) in and to the website, software, images and text and the domain name http://www.MagicUnbox.com, (altogether the "IP Rights") will, at all times, belong to Us.

Under the terms of the licence granted under these Terms and Conditions, Users are permitted to use the website only as expressly authorised by Us. You agree not to copy, redistribute, publish, reproduce, transmit, display, commercially exploit, tamper with or create derivative works of any of the IP Rights in whole or in part and you agree not to interfere with, modify or reverse engineer any software provided on the Website.

You acknowledge and agree that the material and content contained within the Website and provided as part of the Services are made available for your personal non-commercial use only. Any other use of such material and content is prohibited. General Terms Amendments to these Terms & Conditions MagicUnbox reserves the right to change the Terms and Conditions to reflect changes to the Website and/or the Services, including the addition of products or services offered by us or a third party. We will announce and publish any changes on the Website and we will give you advance notice (by, at our sole discretion-emailing you and providing a notification on the Website or publishing a notice and the revised terms and conditions on the Website). Your continued use of the Website and the Services following such notification or such advance notice will be deemed binding acceptance of the modification(s). If a change is unacceptable to you, you should not continue to use the Website and/or the Services. It is your sole responsibility to review the Terms and Conditions (including the Rules) and any amendments to them each time you use the Website and/or the Services. Applicable Law
The Website, the Services, the Terms and Conditions, our Policies and the Rules are available only in English. In the event of a conflict with any other Policy Severability If any provision of these Terms & Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision will be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms & Conditions shall not be affected. No Waiver or Delay No failure or delay by a party to exercise any of its rights under these Terms & Conditions shall operate as a waiver thereof and no single or partial exercise of any such right shall prevent any other or further exercise of that or any other right. Assignment You may not assign these Terms and Conditions to any third party. We may assign, transfer or novate any or all of its rights and obligations under these Terms and Conditions to any third party at any time without notice to you. Our rights Notwithstanding any other terms set out in these Terms and Conditions, in providing the Services we will be entitled to take any action as we consider necessary in our absolute discretion to ensure compliance with all applicable legislation.
, ,The Last update of Terms and Conditions: 12.12.2018

Privacy Policy

MagicUnbox has developed this Privacy Policy to describe how we may collect, process and manage the information (data) that you provide to us via the MagicUnbox Website or any other source available to us as MagicUnbox. This Privacy Policy applies to Your Personal Data when You visit Website or use Our Website or Services and does not apply to online websites or services that We do not own or control.

We consider it important to ensure that We provide Our services in a transparent, reliable, fair and lawful manner. Therefore, MagicUnbox handles the information about You carefully and ensures that the processing of Your Personal Data is always in accordance with the applicable laws and regulations. PLEASE READ THE ENTIRE PRIVACY POLICY CAREFULLY BEFORE USING THE WEBSITE AND USE IT TO MAKE INFORMED DECISIONS. BY USING AND/OR REGISTERING ON THE WEBSITE, YOU ACCEPT AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT ACCEPT THIS POLICY, DO NOT USE THIS WEBSITE.
Information we may collect about you

We may collect Personal or Non-Personal Data about You, including the following: Registration details. We collect any information You provide to Us when You register and open an account, including but not limited to, the information You provide Us for verification of Your identity, the information You might update or correct after registration, the information We may ask You to add, etc. This information might include Your first and last name, e-mail address, gender, birth data, personal code, address, ID, phone number, etc. If You provide Us any additional information, We may collect it as well. Records of correspondence. We will collect information contained in any correspondence between You and Us via contact forms, live chat on Website, emails, telephone calls or any other available communication source. Activity details. We record the information about Your activity on Our website and Your use of Our Services, including but not limited to the details of bets, gaming, Your deposits, bonuses, promotions, game session duration, Your visits, traffic data, location data, weblogs, information and communication on the Website. This information may be collected by a third-party website analytics service provider on Our behalf and/or may be collected using cookies. For more information on cookies please read Our Cookies policy below. Payment information. In order to provide You with secure and sufficient services, We may collect Your payment information, such as Your deposits, withdrawals, credit/debit card details, bank account details. Device information. For the security and efficiency reasons, We may collect specific types of connection details and information about Your device, software or hardware that may identify You, including, but not limited: device’s unique identifiers, IP address, geo-location data, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, Information about Your visit, including but not limited to the full Uniform Resource Locators (URL) clickstream to, through and from Our Site (including date and time) and page response time Information from third-parties. We may collect information about You from third-parties that We work with for the purposes of delivering You secure, efficient and legal Services, and verify Your identity and prevent fraudulent or illegal activities. How we use information we collect All information We collect is for specified, explicit and legitimate purposes. In addition, the information We collect, including Your personal information, is used for the following purposes: · To monitor and provide the Services via Our Website; · To verify Your age and identity; · To set up, operate and manage Your account; · To communicate with You and keep You informed; · To manage Our business needs, such as monitoring, analyzing, and improving the Services and the Website performance and functionality. · To carry out risk management; · Statistical and/or marketing – for customer research, surveys and analyses; · To provide You with the information about promotions, bonuses and Our products, services; · To operate, protect, improve, and optimize the MagicUnbox and experience, and personalize and customize your experience (such as making Listing suggestions or ranking search results), we conduct profiling based on your interactions with the MagicUnbox; · For the prevention of fraud, irregular betting, money laundering and cheating; · To comply with the laws and regulations; · To comply contractual obligations. If You have any questions about the lawful bases upon which We collect and use Your Personal Data, please contact [email protected] If we share personal information We take all reasonable steps to ensure that Your Personal Information is kept secure and protected. By providing Personal Data and registering in Our website, and making any relevant updates on Our Website, You consent to the MagicUnbox processing and disclosing Your Personal Data for the purposes set out in this Privacy Policy. We may share Your Personal Data or other information for the following reasons: · Third-parties that We work with and have an appropriate agreement with, for delivering to You secure, efficient and legal services; · Third-parties of applicable governmental and/or regulatory authorities. We may also disclose Your personal data with regulatory bodies if there is a suspect that You may be involved in a breach of Our rules or governing laws and regulations. Those regulatory bodies may then use Your personal information to investigate and act on any such breaches in accordance with their procedures; · Third-parties that You have consented to sharing Your information with.
The information that is non-personal or We have anonymized, what means so that the information cannot personally identify You, is not the subject to any restrictions under this Privacy policy. We may share such information with other third-parties for advertising or any other purposes.

Please be noted that this Privacy Policy does not apply to any Third-party websites, services or applications, even though they might be accessible, downloadable, or otherwise distributed on the MagicUnbox website. You should always review their privacy practices carefully before providing personal Information to such third-parties. Retention We keep Your information for as long as it is necessary to fulfil the purposes for which it was originally obtained (see How We use information We collect) unless a longer retention period is required or permitted by applicable law.
Generally, we will retain information for not more than 10 years after closure of Your account. In certain circumstances We may retain some of Your information indefinitely (e.g. information that is needed for complying with responsible gambling and self-exclusion).
We are taking all the necessary steps to ensure that the privacy of Your information is maintained upon disposal.
It’s important to highlight that We do not accept individuals under the age of 18, and We do not knowingly record or retain any information from such individuals. If on completion of age verification, we detect that the customer is underage, we will confiscate any winnings and return deposit or remaining balance, and We will take reasonable measures to promptly close any relevant accounts and remove any records where possible, other than such information that will allow Us to identify and prevent future access from such individuals. Your choices & obligations We are taking all reasonable steps to ensure that any information that We collect from You is accurate and verified.
You are entitled to see the Personal Data We hold about You. Moreover, you may ask Us to make any necessary changes to ensure that Your Personal Data is accurate and kept up to date. Data Access and Portability. You may ask Us for a copy of Your Personal Data that We keep about You, by submitting a Request Form on MagicUnbox Website. We will provide you with a copy of the personal information held by Us in a structured, commonly used and machine-readable format (csv, xls, etc) in not more than 30 days after receiving a valid request. However, this period may be extended by two further months if necessary, taking into account the complexity and number of the requests. The requested personal data will be provided to You on MagicUnbox website.

The Data Protection Act 1998 ("the Act") gives You the right to access information held about You. Your right of access can be exercised in accordance with the Act.

However, this shall not apply if You already have the information. Any manifestly unfounded or excessive requests, in particular because of their repetitive character, can be refused or charged with an administration fee of 10EUR to meet Our costs in providing You with details of the information We hold about You.

You may also request Us to transmit Your personal data to another service provider (where technically feasible). For any additional information or help, You may contact Us. We are not responsible for protecting the data that has been received/held by You. Rectification. By contacting Us, You may ask Us to change, correct or update Your Personal Data in certain cases, particularly if it is inaccurate. Moreover, where there is a need, We may ask You to update some of Your Personal Data as well. Please be noted that We will keep the information in its original format under any applicable laws and regulations. Erasure. By contacting Us, You may ask Us to erase some or all of Your Personal Data, if it is no longer necessary for providing Services to You and to comply with our legal obligations. Please be noted that We will keep the information in if it is needed for any applicable laws and regulations. This might be for fraud, anti-money laundering, tax, legal reporting or auditing obligations. Withdraw a consent. Where We rely on Your consent, You have the right to withdraw or decline Your consent at any time and where We rely on legitimate interests, You have the right to object. Keep in mind, that the withdraw of the consent cannot affect the lawfulness of processing based on consent before its withdrawal.

You can manage or withdraw Your consents: · by clicking on the “unsubscribe” in Your subscribed e-mails and selecting the category You do not wish to receive; · by managing Your cookies. For more information on cookies please read Our Cookies Policy. Object processing. In some jurisdictions, applicable law may entitle You to require Us not to process Your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If You object to such processing MagicUnbox will no longer process Your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims. Where your personal information is processed for direct marketing purposes, you may, at any time ask Us to stop processing your data for these direct marketing purposes by sending an e-mail to [email protected] Other important information SECURITY We are taking care in implementing and maintaining the security of the Services and Your Personal data. We regularly monitor Our systems for possible vulnerabilities and attacks.

The personal data We collect from You may be transferred to, and stored at a destination outside the European Economic Area ("the EEA").

It may also be processed by staff operating outside the EEA, who work for Us or one of Our partners. Such staff may be engaged in, amongst other things, the processing of Your payment details and the provision of support services. By submitting Your personal data to Us, You agree to this secure transfer, storing or processing.

MagicUnbox will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

The personal data You provide Us with will be stored on Our secure servers, where firewalls are used to block unauthorized traffic to the servers.

Any payment transactions will be encrypted. Where We have given You (or where You have chosen) a password which enables You to access certain parts of Our Site, You are responsible for keeping this password confidential. We ask You not to share Your password(s) with anyone

Please note that whilst We have made every effort to create a secure and reliable site for users, the confidentiality of any communication or material transmitted to or from Our site or app cannot be guaranteed.

Please also note that the transmission of information via the intercom is not completely secure. Although We endeavor to do Our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to Our Site; any transmission is at Your own risk. Once We have received Your information, We will use strict procedures and security features to try and prevent any unauthorized access. By browsing the Site and communicating electronically with Us, You acknowledge and consent to Us processing Your personal data in this way.

We understand that keeping Your information secured is vital. Therefore, every day We work on improving appropriate technical and organizational measures to ensure the security of Our services, systems and processes. This helps Us protect the information We have against misuse and also ensures the continuity of Our services. However, this does not mean that Our systems are immune to problems. If problems are detected, We would like to receive Your notice or help CONTACT INFORMATION We are doing everything We can to make Our Services transparent, reliable, fair and lawful. If you have any questions or complaints, please contact Us, by phone, e-mail, live chat or Contact form. If contacting Us does not resolve Your question or complaint, You have the right to lodge complaints about the data processing activities carried out by MagicUnbox before the competent data protection authorities. How we keep your information save? All information transmitted online is encrypted using advanced logarithm combinations. All communication between You and MagicUnbox is encrypted to the maximum strength supported by Your browser using 256 Bit SSL encryption.

Since You register or log-in, all information sent to and from MagicUnbox website is encrypted using 256-bit Secure Socket Layer (SSL) software. This system ensures that all the information You provide using MagicUnbox website (such as your Personal Data) is automatically protected. We secure Your private information using Comodo SSL Certificates.

Moreover, We have excellent fraud team and advanced systems for detection and prevention of suspicious or illegal activities. Any account involved in suspicious activity will be suspended and investigated. If You have any doubts that Your account was compromised (e.g. unusual changes in the balance or an email notification of a password change without any action by You), please change your password and contact MagicUnbox support service immediately. HOW YOU CAN PROTECT YOUR DATA? Here are a few things You can do to keep Your account secure: Turn on 2FA on MagicUnbox website, so you have strong protection factor. We using Google Authentication App for this purpose. Never share Your online account. You should not share Your account or use another person’s account even though the person you would be sharing with is your family member or a friend. Moreover, please keep in mind that to share Your account is strictly forbidden as described in Our Regulation. Protect Your password. Do not use Your password anywhere else online. Your password should be difficult to guess. Avoid including your name or common words. Use strong passwords. Make your password as random as possible, but easy for you to remember. Your password should be long enough, unconventional, a mix of different types of characters, better if not a dictionary word. Don't use numbers or combinations associated with other personally identifiable information as all or even part of your passwords. Change passwords regularly especially when there is any doubt that they may have been compromised. Never share Your log in information. Do not divulge personal information about your account including passwords to anyone – even people who claim to be from customer service or security. Keep in mind that We will never ask You for Your password. Do not write down your password or save it on your computer or mobile device. A Post-It note stuck to the outside of Your laptop or mobile phone is "akin to leaving your keys in your car". Do not leave your computer or mobile device unlocked. It can take only seconds for someone to use this easy access and get the information they need for further malicious activities. Moreover, all it takes is a single mishap where your device slips out of your pocket or briefcase at a restaurant or on public transportation, and your data could wind up in the hands of someone who will use it maliciously. Do not use the same passwords for your operation systems and software/accounts passwords. Don't save passwords in your browser. Common practice of 'remembering passwords' in browsers is a dangerous practice. Indeed, should someone gain access to your computer or mobile device, they'd be able to easily access any accounts for which you've stored login credentials in your browser. Keep your anti-virus software up-to-date. Run a good anti-virus protection program, do periodic scans for spyware, avoid clicking on suspicious email links or websites. Keep your operating system, browser, and plugins up-to-date. These updates contain critical security patches that will protect your computer or mobile device from recently discovered threats. Failing to install these updates means your computer/mobile device is at risk. Make sure your firewall is secure. Firewalls assist in blocking dangerous programs, viruses or spyware before they infiltrate in your system. Avoid logging in to your MagicUnbox account on public computers e.g. libraries, internet cafes, etc. Avoid transactions on public Wi-Fi. Unlike your home computer, use of public hotspots involves security compromises. It is easy for other users to intercept your data; so be careful about what information you send while connected. Secure your Wi-Fi network at home or workplace. It's always recommended to secure your wireless network with a password. This prevents unauthorized individuals within proximity to hijack your wireless network. Even if they're merely attempting to get free Wi-Fi access, you don't want to inadvertently share private information with other people who are using your network without permission. Look for key markers. We rely on universally accepted security protocol HTTPS (Hyper Text Transfer Protocol Secure) to protect users and keep their transactions secure. Therefore, Our website will show a green marker in the browser URL and link address will start with https instead of http or www. Always check the name of sender in the email carefully before clicking on any attachment or links. Most malware attacks are sent through bogus email IDs. If account is compromised Your account may have been compromised if: · There have been changes to your account details that you didn't commit, such as your e-mail, home address or phone number. · There has been activity within your account that was not done by you. This could include deposits or withdrawals, or bets placed. · You have received an email notification of a password change without any action by you. If You have any doubts that Your account was compromised, please change your password and contact MagicUnbox customer support service immediately via [email protected] Usage of Cookies We use cookies to help the Website work properly, improve your user experience, and to ensure that services promoted are relevant to you. We have prepared this Cookie policy to explain what cookies we might use on the Website and to give guidelines how you can manage their use. · Cookies are small data files stored on a User's browser or computer hard drive, provided the User consents. We use the following types of cookies to help Us better understand Our users and improve Our Service: · Strictly Necessary Cookies These are required for the operation of Our Site. For instance, they include cookies that enable You to log into secure areas of Our website and make use of e-billing services. · Analytical/ Performance Cookies These allow Us to recognize and count the number of visitors and to see how visitors move around and use Our website. This enables Us to improve Our Service, for example, by ensuring Users are able to find what they are looking for easily. · Functionality Cookies These are used to recognize You when You return to Our Site. They also enable Us to personalize and tailor Our content to Your noted preferences (e.g. choice of language or region) · Targeting Cookies These record Your visit to Our Site, the pages You have visited and the links You have followed. This enables Us to make Our Site and the advertising displayed more relevant to Your interests. We may also share this information with third parties for this purpose. · You may block cookies by activating the setting on Your browser that allows You to refuse the setting of all or some cookies. However, if Your browser settings block all cookies (including essential cookies), You may not be able to access all or parts of Our Site. · Should you decide to clear cookies, some parts of the site may not work and will require you to re-enter certain information · Upon visiting the website, You will be presented with a dialog informing you of our use of cookies, a link to this Privacy Policy, and a button to accept the terms. By clicking on this button You have agreed to the terms of this Privacy Policy. · In addition to cookies, We will also use tracking tools such as; action tags, web bugs, .gif tags, and Javascript and other. Our use of these technologies enhances User experience by enabling Us to develop a profile about Your preferences on the Site and show You information that You have indicated You are interested in. · When You use or connect to the Service through a third party platform, such as Facebook or another social co-working site, You allow Us to access and/or collect certain information from Your third party platform profile/account (such as Your Facebook account) or via any cookies placed on Your device by such third party platform. We will also share such information with the third party platform for their use. Most browsers automatically accept cookies, but you can choose and modify your browser setting to accept or decline cookies by visiting the Help section of your browser’s toolbar. Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information. If you are not sure about the Cookies or you need more information about them, we recommend you visit allaboutcookies.org . This will enable you to access instruction on managing the Cookies. Keep in mind that we are not responsible for the content of external websites and by disabling cookies you will not be able to enjoy all the features of our website. Please note that if you do not allow MagicUnbox to store Necessary Cookies on your system, you will not be able to use Our Services. We are sorry for that, but it is vital to Our system to work properly. Customer Relationship Management and Marketing Materials We reserve the right to process Your personal data for Customer Relationship Management ("CRM") and marketing purposes. We, or Our selected partners, may wish to provide You with information about special features or offers that may be of interest to You. If You do not wish to receive such information, please contact Our Support team at [email protected], who will exclude Your account from all such future communications.

For feedback purposes regarding MagicUnbox’s Services, We may also wish to contact You by post, email, or telephone. If You do not wish to be contacted by any, or all of these methods, please contact Our Support team at [email protected], who will exclude Your account from all such future communications.

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